Privacy Policy
Introduction
Welcome to Ospheric Creation Limited’s Privacy Policy. We are committed to protecting your personal data and appreciate your trust in us. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://osphericcreations.co.uk/ (referred to as the “Site” or “we” or “us” or “Ospheric”).
Important Information and Who We Are
Purpose of this Privacy Policy: This policy aims to provide you with information on how we collect and process your personal data through your use of our website.
Controller: Ospheric Creation Limited, based in Basingstoke, is the controller and responsible for your personal data.
Data Protection Officer (DPO): We have appointed a Data Protection Officer to oversee our privacy practices. If you have any questions about this policy or wish to exercise your rights, please contact our DPO using the details below.
Contact Details:
- Address: 41 Martins Wood, Chineham, Basingstoke, RG24 8TR
- Email: osphericcreations@outlook.com
- Phone: 07842118621, 07300943662
Complaints: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, if you believe we have mishandled your personal data.
Changes to the Privacy Policy and Your Duty to Inform Us of Changes: We regularly review our privacy practices and may update this policy. Please notify us of any changes to your personal data to ensure it remains accurate.
Third-Party Links: Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
Information We Collect
We collect and process various types of personal data to provide services, communicate with you, and fulfill your orders. This includes:
- Identity and Contact Data: Name, address, email address, phone number.
- Financial Data: Payment information necessary for transactions.
- Technical Data: IP address, browser type, device information.
How We Use Your Information
We use your personal data for the following purposes:
- To fulfill contracts and provide requested services.
- To communicate with you, including sending updates and marketing where permitted.
- To improve our website, products, and services based on usage patterns and feedback.
- To comply with legal obligations.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. By using our website, you consent to the use of cookies in accordance with this policy. You can manage cookie preferences through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon expiration, your data will be securely deleted or anonymized.
Your Rights
You have the right to:
- Access your personal data and obtain copies.
- Correct inaccuracies or incomplete information.
- Request deletion of your personal data under certain circumstances.
- Restrict processing of your personal data.
- Object to processing, particularly for direct marketing.
- Request transfer of your personal data to another party where technically feasible.
Contact Us
If you have questions about our Privacy Policy or wish to exercise your rights, please contact us at the provided email address or phone number.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be notified to you and posted on our website.
